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Problem Resolution Form

Please fill out this form so we can solve your problem or correctly handle your return.

  • If there is a problem with your order, this gives us the information we need to solve it.
  • If you want to return an item or items, this give us the information we need to authorize the return. We will not process your return or credit your account without a Return Authorization.

Enter the following information. * indicates necessary information.

Order number*  

Must be a valid order number.
If you don't know it, call us.

First name*  
Last name*  
Phone*    
Email*  
 
Product with which there's a problem
 
Part #* Product Qty*  
--Filled in automatically--
 
Machine
If the issue is with a machine purchased from LittleMachineShop.com, please enter the model number and the serial number. Where do I find the serial number?
Machine Model Number       Serial Number
 
Issue*
      
Action*
To return for credit, choose "Don't Want" and "Credit My Account".
A Return Authorization will be issued immediately.
Defective item   Replace item
Missing item   Credit my account
Wrong item    
Don't want  
Other problem  
 
Problem or reason for return*
Please provide a complete explanation of the problem on defects and shipping errors so we can provide you with the correct solution.
 
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